Welcome to Casual Wear Hub! These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to be bound by these terms. Please read them carefully.

1. Acceptance of Terms

By accessing and using casualwearhub.com (the “Site”), you accept and agree to be bound by these Terms and Conditions, our Privacy Policy, and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this Site.

2. User Obligations and Responsibilities

As a user of our Site, you agree to:

  • Provide accurate, current, and complete information when creating an account or placing an order
  • Maintain the confidentiality of your account credentials
  • Notify us immediately of any unauthorized use of your account
  • Use the Site only for lawful purposes and in accordance with these Terms
  • Not use the Site in any way that could damage, disable, overburden, or impair our servers or networks
  • Not attempt to gain unauthorized access to any part of the Site or any other accounts
  • Be responsible for all activities that occur under your account

3. Products and Services Description

Casual Wear Hub offers a variety of casual wear products including:

  • Bottoms, Pants, Shorts, Skirts & Skorts
  • Bras and Underwear
  • Clothing, Tops, Tops & Tees
  • Coats & Jackets, Outerwear
  • Crops & Capris
  • Dresses
  • Socks, Socks & Hosiery

We strive to display our products as accurately as possible. However, we cannot guarantee that your device’s display of colors accurately reflects the color of the products. All products are subject to availability, and we reserve the right to limit quantities.

4. Order and Payment Terms

Placing Orders

When you place an order through our Site, you are making an offer to purchase products subject to these Terms. We reserve the right to accept or decline your order for any reason. Order acceptance occurs when we send you an order confirmation email.

Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Pricing and Taxes

All prices are shown in US dollars. We reserve the right to adjust prices at any time. You are responsible for any customs fees, import duties, or taxes that may apply to your order based on your location.

5. Shipping and Delivery

Order Processing

All orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will be processed the next business day.

Shipping Methods

We offer two shipping options:

  • Standard Shipping: Carrier: DHL or FedEx | Delivery Time: 10-15 business days after shipment | Cost: $12.95
  • Free Shipping: Carrier: EMS | Delivery Time: 15-25 business days after shipment | Available on orders over $50

International Orders

We serve customers globally, excluding Asia and select remote areas. International shipments may be subject to customs fees, import duties, and taxes, which are the responsibility of the recipient.

6. Returns and Exchanges

Return Timeframe

We accept returns and exchanges within 15 days of you receiving your order.

Condition of Items

All returned items must be:

  • Unworn and unwashed
  • In original condition
  • With all original tags attached
  • In original packaging if possible

Non-Returnable Items

For health and hygiene reasons, the following items cannot be returned or exchanged unless they arrive damaged or defective:

  • Underwear
  • Bras
  • Socks & Hosiery

Return Process

To initiate a return or exchange:

  1. Contact us within 15 days at [email protected] with your order number and reason
  2. Wait for approval and a Return Merchandise Authorization (RMA) number
  3. Package your items securely
  4. Ship your return to the address provided (return shipping at customer’s expense)
  5. Keep your tracking number until your return is processed

Returns without an RMA number will not be accepted. Please do not send returns to our business address without prior authorization.

Refunds

Once we receive and inspect your return:

  • Refunds will be processed within 5-7 business days
  • Your refund will be credited to your original payment method
  • Original shipping costs are non-refundable

7. Intellectual Property

All content on this Site, including text, graphics, logos, images, and software, is the property of Casual Wear Hub or its content suppliers and is protected by international copyright and trademark laws. You may not reproduce, modify, distribute, or republish any content from this Site without our prior written consent.

8. Limitation of Liability

Casual Wear Hub shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

  • Your access to or use of, or inability to access or use, the Site
  • Any conduct or content of any third party on the Site
  • Any unauthorized access to or use of our servers and/or any personal information stored therein
  • Any interruption or cessation of transmission to or from the Site
  • Any bugs, viruses, Trojan horses, or the like that may be transmitted to or through the Site

Our total liability to you for any claim arising out of or relating to these Terms or your use of the Site shall not exceed the amount you paid to us in the six months preceding the claim.

9. Privacy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our Site, you agree to the collection and use of information in accordance with our Privacy Policy.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any legal action or proceeding relating to your access to or use of the Site shall be instituted in the courts of the State of California.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will post the updated Terms on this page with a revised “Last Updated” date. Your continued use of the Site after any changes constitutes your acceptance of the new Terms.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Email: [email protected]
Address: 1314 89th Avenue, Oakland, US 94621